| Customization: | Available |
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| After-sales Service: | Return and Replacement of Defective Products |
| Warranty: | One Year |
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| Shipping Cost: | Contact the supplier about freight and estimated delivery time. |
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| Support payments in USD |
| Secure payments: | Every payment you make on Made-in-China.com is protected by the platform. |
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| Refund policy: | Claim a refund if your order doesn't ship, is missing, or arrives with product issues. |
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| What can you buy from us? |
| All the custom metal parts you need,any material,any parocess. |
| Which shipping method do you provide? |
| For samples or small orders, goods will be sent by express. |
| For regular orders, goods can be sent by air or by sea, just according to your demand. |
| What is your MOQ? |
| MOQ is determined by our clients' requirements, and we are open to accepting trial orders before initiating mass production. |
| What is the production cycle? |
| It depends on various factors such as product dimensions, technical requirements, and quantity. We always strive to accommodate our customers' needs by adjusting our workshop schedule. |
| Can I get updates on my product without visiting your company? |
| We will provide a detailed product schedule and send weekly reports containing digital pictures and videos showing the machining progress. |
| If you make poor-quality goods, will you refund our funds? |
| We produce in strict accordance with the drawings or samples,and send the samples to you for sonfimation until you are 100% saitisfied later,we will produce according to the confirmed samples.If there is any discrepancy between the batch products and the smaples,we will track and deal with the problem with in one year untill the problem is solved. |
| What is your lead time? |
| Our lead time is 4-8 weeks. |
| What certificates do you have? |
| We have passed ISO 9001:2015, ISO 14001:2015, ISO 45001-2018, SGS, RoHS, and TUV. |
| What payment options do you support? |
| T/T, Others. |
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